not by paying off, but simply by displaying the wrong amount. Maybe the RNG told the machine to pay the maximum jackpot, but the machine malfunctioned. but the casino has a responsibility, too: to make sure its machines are fair and well-maintained, despite whatever disclaimer may be on the machine.Īnd since we don't know the exact nature of a malfunction like this, who is to say that the malfunction wasn't limited to the display of the correct amount? maybe that's all that went wrong! usually something pretty big.Īs a casino patron, her 'job,' her 'responsibility' is to sit and play and put money in the machine. On the other hand, the customer does have a reasonable expectation that when the bells go off and the machine locks up, she has won something. There is a disclaimer on every machine: 'malfunction voids all pays.' and anybody sitting at a machine where the maximum payout is approximately $215,000 should have no realistic expectation of winning 42 million. for something greater than zero dollars, but nothing anywhere near the maximum payout. Often that's exactly how these things are settled. i think the manufacturer of the machine and the casino could come up with something better than giving her a meal voucher and a free room.